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Privacy Policy

A legal disclaimer

ALLNOSIV (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, services, and any related platforms (collectively, the “Services”).

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

ALLNOSIV is a service provided by:

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ALLNOSIV Ltd
Registered in England and Wales
Registered Office: 

Office 1, Izabella House 

24-26 Regent Place,

City Centre,

Birmingham

B1 3NJ

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Email: support@allnosiv.org
Website: www.allnosiv.org

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ALLNOSIV Ltd is a UK-based digital technology company developing a CRM platform and mobile wellbeing application designed to support organisations with data visibility, workflow coordination, and structured escalation.

ALLNOSIV does not provide clinical assessments, therapy, or medical services.

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Information we may collect

Depending on how you interact with us, we may collect the following categories of personal data:

a) Information you provide directly

  • Name

  • Email address

  • Phone number

  • Organisation name

  • Messages submitted via contact forms

b) App-based wellbeing data (future platform users)

Where the mobile app is used, individuals may voluntarily submit:

  • Mood or wellbeing check-ins

  • Self-reported, non-diagnostic information

This data is collected only for logging and visibility purposes and is not used to provide clinical assessment or advice.

c) Technical information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and usage data

How We Use Your Information

We use personal data only where necessary and lawful, including to:

  • Respond to enquiries and contact requests

  • Support platform development and testing

  • Improve website and platform performance

  • Enable authorised organisations or professionals to view information where user consent exists

  • Comply with legal or regulatory obligations

ALLNOSIV does not use personal data for automated decision-making or profiling.

Legal Basis For Processing

We process personal data under the following lawful bases (UK GDPR):

  • Consent – where you voluntarily submit information

  • Legitimate interests – to operate, develop, and improve our platform

  • Legal obligation – where required by law

Where consent is relied upon, it can be withdrawn at any time.

Data Sharing & Access

We may share data only in the following circumstances:

  • With authorised organisations or professionals already supporting the individual, where appropriate consent exists

  • With trusted third-party service providers (e.g. hosting, analytics), under strict data-processing agreements

  • Where required by law or regulatory authorities

ALLNOSIV does not sell personal data.

Clinical Disclaimer

ALLNOSIV is a technology platform only.

  • We do not provide medical, mental health, or clinical services

  • We do not assess risk, diagnose conditions, or provide treatment

  • Any action taken based on information logged in the platform is the responsibility of the authorised organisation or professional involved

Data Storage & Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure cloud infrastructure

  • Access controls and role-based permissions

  • Encryption where appropriate

Data is stored within the UK or EEA unless otherwise stated.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

Retention periods may vary depending on data type and use.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be made by contacting us using the details below.

Cookies

Our website may use cookies to improve functionality and understand usage.
You can control or disable cookies via your browser settings.

A separate Cookie Policy may be provided.

Children's Data

ALLNOSIV does not knowingly collect personal data from children without appropriate organisational oversight and consent.

Where used within education or safeguarding settings, responsibility for consent management lies with the implementing organisation.

Changes To This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

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If you have any questions about this Privacy Policy or how we handle personal data, please contact:

ALLNOSIV Ltd

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