PRIVACY POLICY

ALLNOSIV, a trading name of NOSIV GROUP LTD, is a support platform — not a medical or clinical service.

We do not provide counselling, psychotherapy, or mental health treatment. All information shared on this site or through our team is for informational and support purposes only and should not be taken as professional medical advice, diagnosis, or treatment.

If you are experiencing a medical emergency or are in immediate danger, please call 999 or go to your nearest A&E.

While we may refer individuals to third-party therapists, counsellors, or organisations, NOSIV GROUP LTD holds no responsibility or liability for the services, advice, or outcomes provided by those third parties.

By using this website or engaging with our services, you agree to these terms and acknowledge that NOSIV’s role is supportive and non-clinical.

1. Who We Are
 

ALLNOSIV is a mental health initiative powered by NOSIV GROUP LTD, a company registered in the UK. ALLNOSIV is a trading name of NOSIV GROUP LTD.

Our mission is to help people access support, guidance, and community during difficult times. We do not provide direct therapy services or store any medical records — we simply help connect individuals to support.
 

2. What Information We Collect
 

NOSIV only collects minimal personal information through our website forms, such as:

• Your preferred name or how you'd like us to refer to you

• Your preferred method of contact (e.g. email, text, call)

We do not ask for or store any personal mental health details, clinical records, or sensitive health information.
 

3. How We Use Your Information
 

We use your information to:

• Contact you based on your preferences

• Help coordinate a suitable support path

• Refer you (with your consent) to external counsellors, therapists, or wellbeing professionals
   

4. How We Protect Your Information
 

We take data protection seriously:

• Data is stored securely using encrypted systems

• We do not collect or store health records or therapy notes

• Access to basic contact data is restricted to trained NOSIV staff

• We never sell your data or share it without permission
   

5. Who We Share Data With
 

We may liaise with therapists, counsellors, or support partners only when you explicitly ask us to, and only to help coordinate your care.

We act as a connector, not a data processor. NOSIV does not manage or access clinical notes or sensitive health data from therapists or counsellors.
 

6. Your Data Rights
 

We may liaise with therapists, counsellors, or support partners only when you explicitly ask us to, and only to help coordinate your care.

We act as a connector, not a data processor. NOSIV does not manage or access clinical notes or sensitive health data from therapists or counsellors.