FROM THE CQC 2024
THE CRISIS IN NUMBERS
Demand Has Exploded
NOSIV's Numbers
NOSIV CAN MAKE IT RIGHT
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Wait weeks or even months for help
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No support while waiting
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Families left out entirely
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Rigid, clinical tone
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Young people overlooked
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No practical help for daily life
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Replies in 12 hours or less
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Toolbox, care, and check-ins from day one
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Family-focused support and events
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Communication that’s culturally aware, never clinical
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45% of NOSIV are under 25 — we get youth
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Journals, trackers, grounding tools, and real-life strategies
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Built by people who’ve been there
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No gatekeeping, no judgement
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You’re in control — we just walk with you
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Long-term support, not just a one-off call
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We speak your language — emotionally, culturally, spiritually
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NOSIV's Numbers
WHERE THE SYSTEM FAILS
Mental health wards are operating at 90% capacity, exceeding safe levels.
Workforce pressures: while staffing increased by 35%, challenges remain in retention, training, and maintaining patient safety.
Community services are patchy, with mental health support failing to meet crisis demand - leaving people to deteriorate while waiting.
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Months of waiting before seeing anyone
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23% of people not receiving care
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Demand doubling for crisis support
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Young people slipping through the cracks
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Buddy matched & talking within 12 hours
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90% report feeling less alone after first contact
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327+ Buddy pairs formed, 2,900+ check-ins in 2 months
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45% users under 25
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Schools/Universities outreach rolling
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NUMBERS TELL A STORY
Our Track Record of Success
Already impacting
327+
people have already found a lifeline in the NOSIV Buddy System
Check-In's
2,900+
Check-in messages sent in just 60 days - real conversations, real care
No Clickbait
1,420+
clicks on our toolbox resources - tools used when they mattered most
For young lives
50%
over half of the support we offer goes to people under the age of 25
NOSIV's Numbers
WHY THIS MATTERS
The CQC stats show a system cracked under pressure—waiting lists, gaps, burnout, injustice.
But NOSIV is already making a difference:
We meet people before they reach crisis
We stand with young people, men, families, faith communities
We bring tools and connection — so people don’t fall through the cracks
NOSIV's Numbers
WAITING COSTS LIVES
Nearly 23% of patients didn't receive the help they needed from community mental health teams - up from 22% the previous year.
Some Children endured 5 months to more than a year in waiting time between referrals and actual treatment.
Urgent adult mental health crisis referrals in England soared from 1,400 to 3,063 a year - now at breaking point.
The number of people in contact with secondary mental health services has jumped 43% since 2019. Urgent referrals to crisis teams have more than doubled in just one year.
"People are continuing to have poor experiences... particularly around crsis care, support while waiting, and involvement in decisions"
- CQC Community Mental Health Survey, 2024
Based on feedback from 14,619 people using NHS Community mental health services.
NOSIV's Numbers
THE GAPS IN CARE
23% didn’t get the help they needed
40% got no support while waiting
42% said their mental health got worse before first treatment
47% said their family got no help while they were in crisis
53% of young people (under CAMHS) received no support at all while waiting
67% received no support for finances, work, or community connection
WORST EXPERIENMCES WERE REPORTED BY:
Young People (16-35)
Autistic and impaired individuals
Those using online/phone based services
